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ShieldIT

Managed IT & cybersecurity · Metro Vancouver

IT management that stays out of your way.

No hourly technicians. No surprise invoices for anything in your plan. One monthly price per user, and technology you stop thinking about.

IT problems rarely announce themselves. They just stop your day.

  1. Monday, 9:00. The practice-management system won't open.

    Nobody can book, chart or bill. Your IT person is on another job across town.

  2. “We've changed banks — please update our details.”

    The supplier's email looked right. The payment has already left.

  3. “Don't worry, we have backups.”

    Nobody has ever tried to restore one. Today is the day you find out.

  4. Everything lives in one person's head.

    The passwords, the network, the backups. If they're sick, on holiday or gone, nobody else knows.

Illustrative scenarios, not client cases.

It happens to Canadian businesses every year. Waiting doesn't make it cheaper.

1 in 6
Canadian businesses were hit by a cyber incident in 2023.Statistics Canada, 2024
$6.98M
Average cost of a data breach in Canada in 2025, up 10.4% in a year.IBM Cost of a Data Breach, 2025
88%
Of small-business breaches worldwide involved ransomware.Verizon DBIR, 2025 (global)

Big numbers are easy to ignore. Yours aren't.

Move the sliders to your business. It takes thirty seconds.

Estimated cost of downtime

$60,000

for a 3-day stop affecting 25 people

Lost productivity
$45,000
Revenue at risk
$15,000
Not included above: average loss per attack on a Canadian small business
$26,000
Book a 20-minute call

Your estimate, not a quote. Sources: CFIB member survey, 2022; for scale, the average data breach in Canada cost CA$6.98M in 2025 (IBM Cost of a Data Breach).

What changes when ShieldIT runs your IT.

Outcomes first. The tools behind them are listed in every plan.

The goal is a business where technology just works, and nobody has to think about it.

Your systems stay up

Devices watched around the clock, updates applied for you, and a helpdesk your team can actually call.

Fraud gets much harder

Filtered email, multi-factor sign-in and training that teaches your people to spot the trick before they click.

A bad day has a way back

Cloud email and files are backed up and every device is watched for ransomware. An incident gets a recovery path, not a ransom note.

Someone is watching at 3 a.m.

On Business and Business Pro, a security operations centre monitors around the clock and contains a threat on the spot: it isolates the device or blocks the compromised account.

You know where you stand

Critical issues get a written response time: 4 hours on Essential, down to 1 hour on Business Pro, within support hours.

Vancouver-based. Plainly stated.

ShieldIT is a NANOITS product. NANOITS Canada Inc. was established in Vancouver in 2022 and is part of a group founded in Ecuador in 2013.

Your backup and disaster-recovery data can be hosted in a Canadian region. Some security and operational platforms process in the US or EU; we map each one for you, in writing, before you sign.

2022
NANOITS Canada Inc. established in Vancouver
2013
The NANOITS group founded, in Ecuador
24/7
Security operations centre on Business and Business Pro
1 h
Critical-issue response on Business Pro, within support hours

Three plans. Every one fully managed.

24/7 automated monitoring on every plan, and a security operations centre around the clock from Business up. One predictable monthly cost per user.

Essential

The solid base your business needs.

Monitoring, security, backup and support. No break-fix technicians. No unpredictable invoices.

  • Monitoring, security, backup and support
  • Phishing filtered and staff trained to spot it
  • Helpdesk Mon–Fri, 8–6 your local time
Critical issues answered within
4 hours
Ideal for
10–25 employees · Construction · Professional offices · Growing small businesses
See everything included
Recommended

Business

The smartest move you can make.

Protects your business from human error — phishing, bad habits, weak passwords — with extended support and a security operations centre watching 24/7.

  • Attacks contained 24/7, even while you sleep
  • Helpdesk Mon–Fri 7–7, your local time
  • One vault for every staff password
Critical issues answered within
2 hours
Ideal for
15–75 employees · Law firms · Clinics · Growing businesses
See everything included

Business Pro

Technology that drives growth, not just security.

Documented evidence for your privacy obligations, tested resilience and a technology roadmap with monthly strategy reviews. Built for regulated work like healthcare and legal.

  • Documented evidence for PIPEDA and BC PIPA
  • Monthly strategy review and roadmap
  • Direct line to our leadership
Critical issues answered within
1 hour
Ideal for
25–100 employees · Healthcare · Dental · Legal · Regulated work (minimum 8 users)
See everything included

Prices come in a written proposal scoped to your business. Onsite visits and projects are quoted separately and approved by you before work starts.

Book a 20-minute call

No hourly technicians. No surprise invoices for anything in your plan.

Co-Manage

Keep your IT team. Give them 24/7 security and senior backup.

Your team stays in charge of the day-to-day. We add the monitoring platform, a security operations centre watching around the clock and senior escalation for when they hit the ceiling.

See how Co-Manage works

What owners ask us first.

“I already have an IT person.”

Keep them. If you have a dedicated IT person, ShieldIT Co-Manage puts 24/7 security monitoring, enterprise tools and senior backup behind them. If IT is one of several hats someone wears, a managed plan takes it off their desk. Either way, ask yourself: if they left tomorrow, who else knows the passwords, the network and the backups?

“It costs more than what I pay now.”

Compare the whole bill, not the monthly line: the emergency invoices, the hours your team loses when something stops, and what a bad day would cost. Then ask your current provider, in writing, who responds to a security incident and how fast. Break-fix gets paid when things break; we get paid to keep them running.

“I don't want to be locked in.”

You choose a 12-, 18- or 24-month term. The monthly rate per user is the same on all three — a longer term only lowers the one-time onboarding fee. Early-exit terms are written in plain language in the agreement, before you sign. At the end of the term it renews for no more than 12 months: we remind you 60 days ahead, and you can decline up to 30 days before the end. Month-to-month is available on request, at a higher rate.

“Why don't you publish prices?”

Because a list price would be wrong for most businesses. The price depends on how many people you have, which plan fits and what you already own. After the 20-minute call you get a written proposal with one monthly price per user, scoped to you.

“Where does my data live?”

Your backup and disaster-recovery data can be hosted in a Canadian region. Some security and operational platforms process in the US or EU. We map each one for you, in writing, so your privacy answers are documented rather than assumed.

Let's talk for 20 minutes.

A short phone call. You tell us what's slowing you down or worrying you; we tell you plainly what we'd do about it, and whether we're the right fit. No preparation needed.